Refund & Cancellation Policy

This policy applies to paid subscriptions for Khoj ( https://khoj.pro), operated by Vatsal Goel Enterprises.Khoj sells access to digital features only - there are no physical goods or shipping involved.

Cancellation

• You can cancel your subscription at any time from within the app or by emailing us at vatsalgoel.98@gmail.com.
• Cancellation stops all future automatic renewals. You will not be charged again after you cancel.
• Your paid access remains active until the end of the billing period you have already paid for; it is not cut off immediately on cancellation.

Refunds

• Because subscriptions provide immediate access to digital features, payments for a billing period that has already started are non-refundable, including any unused portion of that period.
• Cancelling before your next renewal date means you simply won't be charged for the following period - no refund is required because no new charge is made.

Duplicate, failed, or incorrect charges

If you were charged more than once for the same period, charged after a confirmed cancellation, or believe a charge is incorrect, please contact us within 7 days of the transaction. Where we verify a genuine duplicate or erroneous charge, we will refund it to the original payment method. Refunds, once approved, are typically processed within 5–7 business days, though the time for funds to appear depends on your bank or UPI provider.

How to request help

For any cancellation or refund request, email vatsalgoel.98@gmail.com or call +91 7709082210. Please include the email address on your account and the date/amount of the charge so we can locate it quickly.